What should I do if I don’t know the recipient’s phone number or they don’t have a phone?

If you do not know the recipient’s phone number or they do not have a phone, you can still have flowers delivered. Enter your own mobile number in the recipient’s contact details and mention in the comments that it is your number rather than the recipient’s. If there is an issue with the delivery, the local florist can then contact you directly to find a solution and ensure the flowers are delivered correctly.