Order proces
Ordering flowers online from Fleurop-Interflora is easy. Already have an account? Click “Log in” at the top right to sign in or register as a new user. To place your order, follow these three steps:
Step 1: Select – Choose your favourite bouquet or flower arrangement and select the desired size. Enter the delivery address and date. You can also add an extra gift, such as a vase or a bottle of sparkling wine, and write a personal message for the card.
Step 2: Enter the details – Fill in the recipient’s details and your own information. You can also indicate how you would like to receive your delivery confirmation.
Step 3: Complete your order – Check your order one final time and proceed to checkout, where you can pay securely online.
Once your order has been successfully placed, you will receive a confirmation by email.
To ensure your flower delivery is completed correctly and smoothly, it is important to provide the recipient’s phone number. Our local florists understand the importance of keeping your flowers a surprise and will only contact the recipient if there is a delivery issue, such as incorrect address details, local roadworks or events affecting access, or when the flowers cannot be left safely. The phone number is therefore important for a successful delivery and is used only for this purpose.
Yes. With Fleurop-Interflora, you can easily add an extra gift to your flower delivery. Depending on the bouquet or flower arrangement, you can choose from extras such as champagne, cava or wine, a vase, teddy bear, chocolates, gift voucher or Rituals care set. Our local florist delivers the gift together with the flowers, making your surprise complete. You can create your own combination or choose one of our ready-made gift sets featuring some of our most popular combinations.
No, it is not possible to order flowers by phone. You can easily order through the Fleurop-Interflora website, where you can pay securely online and provide all the necessary flower delivery details. Prefer to order in person? Visit a local Fleurop-Interflora member florist near you. You can choose your bouquet and provide the delivery details in store. Your order will then be forwarded to a professional florist near the recipient, who will carefully create the bouquet and personally deliver it.
Yes. For same-day flower delivery in Belgium, order before 2:00 pm on weekdays or before 1:00 pm on Saturday. Your bouquet or flower arrangement will be carefully prepared and personally delivered by a local florist near the recipient. Different delivery deadlines may apply during busy periods such as Valentine’s Day, Mother’s Day and Christmas. When ordering online, you will always see the earliest available delivery date.
Yes. If you have a special request for your flower order or delivery, you can add it in the comments field during the ordering process. Please note that not every request can be guaranteed, particularly if specific flowers or products are temporarily unavailable. We will always do our best to accommodate your wishes. Looking for something very specific that is not available on our website? Use our “Special Request” option. Enter your budget and describe what you are looking for in the comments field. Our customer service team will then review the possibilities with you.
For each bouquet, you can choose from four options: S (small), M (medium), L (large) or an amount of your choice. By clicking on the photos on our website, you can easily compare the different bouquet sizes. The price difference mainly reflects the value and number of flowers used. The larger the selected size, the fuller and more generous the bouquet will be. Our local professional florists carefully create each bouquet to ensure a beautiful, balanced arrangement that matches the selected size and price.
If a date appears in red on the calendar, flower delivery is not available on that date for the selected address. There can be several reasons for this: the local florist may be closed or on holiday, the delivery location may be temporarily inaccessible due to weather conditions such as heavy snowfall, or a local event may affect deliveries. In this case, select another available delivery date. The calendar only shows dates on which delivery is possible to the selected address.
Yes. When you order flowers online, you can easily add a card with a personal message to your bouquet. After adding the product to your shopping basket, you will have the option to write your message during the ordering process. Your personal message will be delivered together with the flowers.
Yes. Our digital ICI PARIS XL, ZEB and INNO gift vouchers can be added as an extra gift to any bouquet in our range. First choose the bouquet you would like to have delivered and add it to your basket. During checkout, you can then select an additional gift, such as an ICI PARIS XL gift voucher, a bottle of wine, chocolates or another gift from our range. Our local florist will make sure the flowers and gift are delivered together to the recipient.