My flowers have not been delivered yet. What should I do?

Have you received a delivery confirmation but the flowers have not arrived, or are you expecting a delivery that has not yet taken place? Contact our customer service team via the chat on our website, by email at info@fleurop.be or by phone on 02/242 29 64. We will investigate what happened and, if necessary, contact the florist responsible for the delivery to find an appropriate solution. Please have your order number ready when contacting us. You can find it in your order confirmation.